1. Parties to the Agreement

The parties to this Agreement are WSW.ONE (hereinafter referred to as the "Service") and any person using the Service's services (hereinafter referred to as the "User"). By using the Service, the User fully accepts these Terms and Conditions.

2. Terms and Definitions

User — a person using the Service's services.

Order — an electronic instruction submitted by the User to perform an operation.

Digital Asset — a cryptocurrency, token, or any other digital asset supported by the Service.

Fiat Currency — legal tender issued by a government.

P2P Transaction — a transaction between Users conducted through the Service's infrastructure.

Partner — a third party engaged by the Service to facilitate a transaction.

WSW.ONE Ecosystem — the website, Telegram bots, specialized chats, APIs, and other communication channels.

3. Subject of the Agreement

3.1. The Service provides exchange services for digital assets, cryptocurrencies, fiat currencies, and other related services.

3.2. To fulfill Orders, the Service may use its own reserves, as well as resources provided by partners, liquidity providers, payment systems, cryptocurrency exchanges, and other counterparties.

3.3. Exchange transactions may be carried out directly between the User and the Service or through partner infrastructure.

3.4. The Service may provide services under a Peer-to-Peer (P2P) model, acting as a technological platform that facilitates interaction between Users for the purpose of conducting exchange transactions. Within such transactions, the Service provides tools for searching, communication, and interaction between transaction parties and is not a party to the obligations between Users unless otherwise expressly provided by the terms of a specific transaction.

3.5. Services may be provided through the website, Telegram bots, specialized chats, APIs, and other tools within the WSW.ONE Ecosystem.

4. Procedure for Providing Services

4.1. The User accepts the exchange terms and creates an Order.

4.2. The Service provides exchange services for digital assets, cryptocurrencies, fiat currencies, and other related services available within the WSW.ONE Ecosystem.

4.3. The exchange rate is determined by the Service based on market conditions, liquidity, and transaction parameters.

4.4. The exchange rate is fixed in accordance with the conditions specified in the Order unless otherwise provided by these Terms or the parameters of a specific transaction.

4.5. The User is solely responsible for complying with the tax laws of their jurisdiction.

4.6. The User is responsible for the use of third-party funds and for fulfilling obligations to such third parties.

4.7. An Order may be recalculated or canceled in the event of significant market changes or violation of payment terms.

4.8. The speed of cryptocurrency transaction processing depends solely on the relevant blockchain network and is not controlled by the Service.

4.9. In the event of technical failures or congestion of networks, banks, or payment systems, processing times may be extended.

4.10. The Service reserves the right to suspend the execution of an Order or restrict access to certain services if there are indications of violations of these Terms, AML/KYC requirements, or suspicious activity.

4.11. The Service may request additional information to verify a transaction.

4.12. The Service reserves the right to refuse to execute any Order or cancel a transaction in cases provided for by these Terms, the AML/KYC Policy, or applicable law.

5. Additional Terms

5.1. If payment is not received within the specified time frame, the Order may be canceled.

5.2. If the actual amount received differs from the amount specified in the Order, the Service may recalculate the transaction or return the funds.

5.3. The User must provide accurate payment details. The Service is not responsible for consequences arising from incorrect details.

5.4. The Service is not responsible for delays caused by banks, payment systems, or blockchain networks.

5.5. In the event of a cryptocurrency-to-cash exchange, if the User withdraws from the transaction after confirmation, the Service may retain any actual expenses and fees incurred.

5.6. Abuse of the affiliate program, creation of duplicate accounts, or any other actions aimed at circumventing the Service's rules are prohibited.

6. Force Majeure

Neither party shall be liable for failure to perform its obligations due to force majeure circumstances, including natural disasters, military actions, large-scale infrastructure failures, actions of government authorities, epidemics, terrorist acts, or other circumstances beyond the reasonable control of the parties.

The period for performance of obligations shall be extended for the duration of such circumstances.

7. AML/KYC

7.1. The User confirms that they have read and understood the current AML/KYC Policy of the Service.

7.2. All transactions are subject to review in accordance with the AML/KYC Policy.

7.3. The Service may request documents and information necessary to identify the User and verify the source of funds.

7.4. The procedures for verification, transaction restrictions, and fund returns are governed by the separate AML/KYC Policy of the Service.

7.5. The Service does not provide services to persons connected with restricted jurisdictions, including citizens, residents, persons physically located in such jurisdictions, as well as legal entities incorporated or registered in such jurisdictions.

7.6. Restricted jurisdictions include, but are not limited to:

Afghanistan (AF)
Venezuela (VE)
Yemen (YE)
Iran (IR)
North Korea (KP)
Cuba (CU)
Libya (LY)
Mali (ML)
Myanmar (MM)
Syria (SY)
Somalia (SO)
Sudan (SD)
South Sudan (SS)
United States of America (US)

7.7. The Service reserves the right, at its sole discretion, to amend the list of restricted jurisdictions and to restrict, suspend, or terminate the provision of services to Users connected with such jurisdictions without prior notice.

8. Limitation of Liability

8.1. The Service does not provide investment, financial, tax, or legal advice.

8.2. The User independently decides whether to conduct transactions and assumes all associated risks.

8.3. The Service shall not be liable for losses caused by market fluctuations, actions of third parties, banks, payment systems, blockchain networks, or partners.

8.4. The User is responsible for the accuracy of all information and payment details provided.

8.5. The User is solely responsible for complying with the laws of their country.

8.6. The Service may temporarily restrict access to services for technical or compliance-related reasons.

8.7. The maximum liability of the Service shall be limited to the amount of the fee received for the relevant transaction unless otherwise required by mandatory provisions of applicable law.

8.8. For P2P Transactions, the Service provides technological infrastructure and is not responsible for the fulfillment of obligations between Users unless otherwise expressly provided by the terms of a specific transaction.

9. Final Provisions

9.1. The Service reserves the right to modify, supplement, or update these Terms at any time without prior notice to Users.

9.2. The current version of the Terms is published on the official resources of the Service and becomes effective upon publication.

9.3. The User agrees to independently monitor changes and the current versions of the Terms, AML/KYC Policy, and other Service documents.

9.4. Continued use of the Service after the publication of any amendments constitutes the User's full and unconditional acceptance of the revised documents.

Terms and Conditions of Exchange Operations